Business Communication

Lesson Objectives

Go through the key terms

Key Terms

Sender/Source	the person or group who is sending the message or information
Receiver/Recipient	the person or group who receive the message or information
Feedback	what confirms to the sender that the communication as been successful
Medium	the methods used to send the message or information

Audience	Who you are communicating with
Conflict	A clash between people
Negotiation	A process where 2 or more parties have a discussion and try to arrive at an agreed course of action
Consultation	A process whereby one party asks for views or advice of other parties

Define Communication......

List 3 methods of Non Verbal communication

List 2 barriers to communication

Task (35 mins)

Complete the sheet on the advantages & disadvantages of communicaiton

TWEET TWEET
Write the importance of correct communication in business in 140 CHARACTERS or less!